The GLATZ Support Center is an external customer services center which receives annual training in the GLATZ products range. This enables GLATZ to guarantee first-level support to its customers. The GLATZ Support Center will forward questions of a more complex nature to a retailer or, if necessary, to GLATZ AG. If you are dissatisfied with the customer support you received, please send your complaint to our marketing department by email: marketing@glatz.ch. Please describe the matter in brief and/or tell us the name of your personal contact / retailer.